cannot log out of a website
You may be familiar with the website WWW.Kixeye.com It hosts an online game (amongst many others) called BattlePirates. Now i can log in easily with no problem. however, when i try to click on the drop down menu that lets me log out of the game, the screen flashes very quickly, and then... nothing happens. the game is still running as if nothing happened. even when i close the browser and reopen it, the game is still running (after the brief reload time) and i still cannot logout. i tried clearing the cache for the current session and then killing the firefox app through Windows. upon restart the game has quit and everything seems ok. i reload the website and login to my game and after playing for a while, i try to logoff and the fun begins again i also use other browsers with none of the above problems. my system is an AMD quad core 64 bit Win 10 with 16gb ram
All Replies (2)
Please Refresh but do this 1st:
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
then
TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:
If is your Profile :
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Note: Any customization will revert back to default, you will also need to reinstall Extensions.
Please let us know if this solved your issue or if need further assistance.
I'm thinking most likely it's a Flash game and the drop-down menu is in an area ruled by Flash. Usually a right-click will tell the tale because Flash has a very different context menu from a regular Firefox link/button. If it's HTML, I might have some other suggestions, but if it's Flash, hmm.