This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Emails I received today 1/8/18 have the date of 12/27/17 on them.

  • 5 ردود
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه Toad-Hall

niakwa
niakwa
more options

My emails appear to be current but since 12/27/17 they all carry the received date of 12/27/17 even though they have been received since then. My regular email client (outlook) has the proper date on the emails. When I go to the email provider and use their email client, the date is correct but with thunderbird the date is always 12/27/17. The date on my computer is correct. I have configured Thunderbird to be the client for my gmail account as well as my regular account. I don't have the problem with my gmail account, only my regular account. Both the regular email and the gmail account are configured to use the IMAP protocol.

Any ideas?

My emails appear to be current but since 12/27/17 they all carry the received date of 12/27/17 even though they have been received since then. My regular email client (outlook) has the proper date on the emails. When I go to the email provider and use their email client, the date is correct but with thunderbird the date is always 12/27/17. The date on my computer is correct. I have configured Thunderbird to be the client for my gmail account as well as my regular account. I don't have the problem with my gmail account, only my regular account. Both the regular email and the gmail account are configured to use the IMAP protocol. Any ideas?

All Replies (5)

christ1
christ1
  • Top 25 Contributor
more options

First of all create a full backup of your Thunderbird profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

niakwa
niakwa صاحب السؤال
more options

I backed up the profile folder. In Windows Explorer in Windows 10, I don't have an option to repair the folder. Am I doing something wrong?

christ1
christ1
  • Top 25 Contributor
more options
In Windows Explorer in Windows 10, I don't have an option to repair the folder.

Folder repair is in Thunderbird.

niakwa
niakwa صاحب السؤال
more options

Okay, I did it but it didn't solve the problem.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Select an email to view in Message Pane Is the date in the header section, the same as the date in the 'Date' Column Header or different ?