This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am trying to add new addons not letting me as it says I need to download firefox, yet my firefox tells me i have the most up to date version installed

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه James

markmer
markmer
more options

I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded and it says I have the most current version. I have restarted machine to now avail. When I click on the download firefox tab I get a file that downloaded but cant get it to execute. I am running windows 10

I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded and it says I have the most current version. I have restarted machine to now avail. When I click on the download firefox tab I get a file that downloaded but cant get it to execute. I am running windows 10

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

In your More Systems Details on right your useragent shows as Chrome on Mac OSX 10.11.6

This may be due to the Random Agent Spoofer (deactivated) extension you have installed in Firefox