This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

just replaced my printer with HP Office Jet Pro 6978. Now printing is very very slow

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه bgreer

more options

Replaced my printer with HP Office Jet Pro 6978. Now printing is very very slow. It takes 2 minutes or longer to print 1 page. I'm on a Mac, and tried printing on Safari, and it works just fine in Safari. I tried the " about:config " and followed instructions. This did not solve the problem. And the print icon Does show in menu. Thanks for any help.

Replaced my printer with HP Office Jet Pro 6978. Now printing is very very slow. It takes 2 minutes or longer to print 1 page. I'm on a Mac, and tried printing on Safari, and it works just fine in Safari. I tried the " about:config " and followed instructions. This did not solve the problem. And the print icon Does show in menu. Thanks for any help.

All Replies (2)

more options

Why is the a FF issue? Changing printer means remove old drivers and reinstalling new drivers and since we don't know what your trying to print- how would anyone know what is happening?

more options

I’m only printing pdf files, or an email, or an article, or?? Just the usual stuff. I’m using the latest version of Firefox Quantum 57.0.4. In trying to find an answer, I did what was suggested to print in another browser, which I did in Safari, and it works fine. It said if it printed in another browser OK, then to do the about:config. Did this and still prints super slow.