We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Auto update feature not working

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

Supala10
Supala10
more options

Hello,

Autoupdate feature is enabled but fails to update the Firefox version. Have tried all the resolutions mentioned in the blog except to run the new Setup installer . DO we have any other resolution apart from manual intervention.

Thanks & Regards, Ashwini Supala

Hello, Autoupdate feature is enabled but fails to update the Firefox version. Have tried all the resolutions mentioned in the blog except to run the new Setup installer . DO we have any other resolution apart from manual intervention. Thanks & Regards, Ashwini Supala

All Replies (2)

Tomatoshadow2
Tomatoshadow2
more options

Has the auto update feature worked before?

FredMcD
FredMcD
more options

Sometimes there is a problem with doing updates.

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.