This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Our company runs on an isolated server suite and we cannot send out the Mozilla crash file. Is there a tool to read the binary crash dump file.

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه WestEnd

more options

We would like to be able to read the Mozilla crash file so we can determine why Mozilla is crashing. Again, we cannot send the file to you due to the nature of our system.

We would like to be able to read the Mozilla crash file so we can determine why Mozilla is crashing. Again, we cannot send the file to you due to the nature of our system.

All Replies (1)

more options

AFAIK it can only be seen if your online but being isolated will not work on server suite and needs to be configuration somehow that allows you to view crash dump on FF. Only other way is if FF generates a log file saved that would be the only other way to find what the crash was to check online if possible. But if you are isolated then you need to contact the IT that created that setup to figure a way to get online to find the crash.