This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Package tracking has overided firefox and become my home browser how can I delete it

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Happy112

more options

I went to track a parcel I had sent through The Royal Mail and next thing I am left with Package Tracking as my home browser

I went to track a parcel I had sent through The Royal Mail and next thing I am left with Package Tracking as my home browser

All Replies (2)

more options

Hi,

That 'Package Tracking' is malware that you will of course want to get rid of.

Go to the 3-bar menu (or 'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions.

When you find any : remove them.

Do the same in your system's Control Panel.

However : most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://www.fixyourbrowser.com/removal-instructions/remove-package-tracking-toolbar-uninstall-instruction/

This should help you get rid of that nuisance .....

more options

Separate issue :

Your system details show that you need to update your Adobe Flash Player - you're running a very old version, which can cause problems. Would you please uninstall your current version and install the latest version, which is 28.0.0.137

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

https://get.adobe.com/flashplayer/