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why can't I log in to my account

  • 1 (رد واحد)
  • 1 has this problem
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  • آخر ردّ كتبه FredMcD

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I migrated to a new computer but when I try to log in to my old Firefox account it does't recognize my user name and password. I keep sending my email as requested but nothing shows up in my email.

I migrated to a new computer but when I try to log in to my old Firefox account it does't recognize my user name and password. I keep sending my email as requested but nothing shows up in my email.

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Such e-mail is always sent to the address on file with the website.

Check your user profile at the site. Also, check your junk mail folder.