This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trapped out by msgbox reading “Thunderbird is already running, but is not responding..."

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه E

more options

Trapped out of opening Thunderbird by msgbox that reads “Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window “ Msgbox has Close Thunderbird and Cancel cmdButtons. Clicking on Close Thunderbird gets msgbox “Your Thunderbird profile cannot be loaded. It may be missing or inaccessible”.

Running Win 7 Pro on this machine No Thunderbird processes shown running in Task Manager. I can’t find a profile in C:\Users... Following a recent post re: the same issue, I downloaded and installed latest build. Same results. Stuck. Can't open TBird...

Trapped out of opening Thunderbird by msgbox that reads “Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window “ Msgbox has Close Thunderbird and Cancel cmdButtons. Clicking on Close Thunderbird gets msgbox “Your Thunderbird profile cannot be loaded. It may be missing or inaccessible”. Running Win 7 Pro on this machine No Thunderbird processes shown running in Task Manager. I can’t find a profile in C:\Users... Following a recent post re: the same issue, I downloaded and installed latest build. Same results. Stuck. Can't open TBird...

All Replies (2)

more options

الحل المُختار

more options

deleting the lock got it going thx christ