This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't load a specific website on any browsers

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

Xavier
Xavier
more options

Hello,

I'm having a problem loading a specific website on any browsers. Each time I try to load "https://www.roblox.com/" on Firefox, the error code SSL_ERROR_RX_UNKNOWN_ALERT shows up. I have tried many things, like restarting the computer or flushing the DNS cache, but no success. I also tried scanning my computer with AdwCleaner, but the problem was still the same.

If someone knows how to fix this, help would be appreciated.

Thanks, Xavier B.

Hello, I'm having a problem loading a specific website on any browsers. Each time I try to load "https://www.roblox.com/" on Firefox, the error code SSL_ERROR_RX_UNKNOWN_ALERT shows up. I have tried many things, like restarting the computer or flushing the DNS cache, but no success. I also tried scanning my computer with AdwCleaner, but the problem was still the same. If someone knows how to fix this, help would be appreciated. Thanks, Xavier B.
Attached screenshots

Modified by Xavier

All Replies (2)

WestEnd
WestEnd
more options

I clicked on the link and the site doesn't load. Sounds more like a site problem. Also Chrome doesn't load it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Works for me on Linux, but there are issues reported (Unexpected failure).

The roblox.com domain reports better:

Does this work for you?

You can check the SiteSecurityServiceState.txt file for references for this domain.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.