Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my new messages are not showing up in the inbox. Thunderbird 'creates a file' and sends it to Profiles/sizzquuo.default/imapMail/....... which I cannot access.

  • 1 (رد واحد)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه Mernie

more options

My new emails are not showing up in my INBOX. Instead, Thunderbird is 'creating a file' each time. Looking at my account information, new emails are going into Profiles/sizzquuo.default/imapMail/pop......... Is there a way to reroute new emails to INBOX? Thank you.

My new emails are not showing up in my INBOX. Instead, Thunderbird is 'creating a file' each time. Looking at my account information, new emails are going into Profiles/sizzquuo.default/imapMail/pop......... Is there a way to reroute new emails to INBOX? Thank you.

All Replies (1)

more options

The correct directory name is Users/myname/Library/Thunderbird/Profiles..... This should be added to my original email that reads "My new emails are not showing up in my INBOX. Instead, Thunderbird is 'creating a file' each time. Looking at my account information, new emails are going into Profiles/sizzquuo.default/imapMail/pop......... Is there a way to reroute new emails to INBOX? Thank you.