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Firefox crashes

  • 1 (رد واحد)
  • 3 have this problem
  • 7 views
  • آخر ردّ كتبه FredMcD

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Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestions?

Thanks!


Crash ID: bp-2fc45667-7d5c-4215-84f8-517651180220

Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestions? Thanks! Crash ID: bp-2fc45667-7d5c-4215-84f8-517651180220

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Product Firefox Release Channel release Version 58.0.2 Build ID 20180206200532 OS OS X 10.10 OS Version 10.10.5 14F1713

bp-2fc45667-7d5c-4215-84f8-517651180220 Signature: mozilla::dom::PerformanceMainThread::IsPerformanceTimingAttribute


Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia