Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Upgraded, lost ALL bookmarks.

  • 1 (رد واحد)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه FredMcD

archetypia
archetypia
more options

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I understand that each "restore" replaces all bookmarks, so how does one CONSOLIDATE all of these profiles' bookmarks into one place?

I'm badly confused and extremely panicky about doing something that will actually wipe out the bookmarks backup!!

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I understand that each "restore" replaces all bookmarks, so how does one CONSOLIDATE all of these profiles' bookmarks into one place? I'm badly confused and extremely panicky about doing something that will actually wipe out the bookmarks backup!!

All Replies (1)

FredMcD
FredMcD
more options

It's possible that Firefox did a refresh for some reason.

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible