Firefox crashes
Crash ID: bp-4e654850-fcae-4b58-95f2-84dac1180330 Crash ID: bp-fa0e14cf-4643-405e-90bd-140911180330 Crash ID: bp-69456402-7cf9-452e-8a36-883781180330 Crash ID: bp-6061e643-1dc6-4418-b695-3d9861180330
IT started yesterday when Firefox updated and when using, tabs used to occasionally crash no matter what website I opened. Above are the crashes that happened today while checking email, booking tickets. I tried clean installing but, after that the Firefox won't start at all even in the safe mode. Please help
All Replies (2)
Product Firefox Release Channel release Version 59.0.2 Build ID 20180323154952 OS Windows 8.1 OS Version 6.3.9600
bp-4e654850-fcae-4b58-95f2-84dac1180330 Signature: mozilla::FrameLayerBuilder::PaintItems
This is for Sumo's Related Bugs 1270232 NEW --- Startup crash in mozilla::FrameLayerBuilder::PaintItems ++++++++++++++++++++++++++++++++++++++++++++++++++ bp-fa0e14cf-4643-405e-90bd-140911180330 Signature: @0x0 | nsThreadPool::Run ++++++++++++++++++++++++++++++++++++++++++++++++ bp-69456402-7cf9-452e-8a36-883781180330 Signature: mozilla::dom::BlobBinding::_constructor +++++++++++++++++++++++++++++++++++++++++++++++++ bp-6061e643-1dc6-4418-b695-3d9861180330 Signature: PtrInfo::AnnotatedReleaseAssert
This is for Sumo's Related Bugs 1448604 NEW --- [@ PtrInfo::AnnotatedReleaseAssert ] crash when using debugger in browser toolbox
1277280 NEW --- Crash in CCGraphBuilder::DescribeRefCountedNode in MOZ_RELEASE_ASSERT(aRefCount != 0, "CCed refcounted object has zero refcount");
Let’s do a full clean re-install;
Download Firefox For All languages And Systems {web link}
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86)
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove the profiles folder.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia