Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The folder indicates I have unread mail in the folder but there are no unread mail when I select the folder

  • 3 ردود
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه christ1

more options

When I open Thunderbird there are folders indicating there are unread mails in the folder. When I open the folder there are no mails and the folder indication is reset. I have tried to repair the folder icon but that doesn't change anything. If I close Thunderbird and open it again the same folders are indicating new mails again.

I have created a mp4 document showing the problem but I can't attach it. Probably to big.

Regards Håkan from Sweden

When I open Thunderbird there are folders indicating there are unread mails in the folder. When I open the folder there are no mails and the folder indication is reset. I have tried to repair the folder icon but that doesn't change anything. If I close Thunderbird and open it again the same folders are indicating new mails again. I have created a mp4 document showing the problem but I can't attach it. Probably to big. Regards Håkan from Sweden

All Replies (3)

more options

Right-click the folder - Mark folder read

more options

That doesn't solve my problem. If the folder doesn't contain any unread mail I don't want a indication saying so.

more options

Then I can't help you. Good luck.