This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Does LastPass disable the Firefox master password?

  • 5 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

Does LastPass disable the Firefox master password? I am using LastPass for the first time and after installing, before I've added any sites to my 'vault', I am unable to access my Firefox master password. It appears to be disabled but 'required' to make changes. The form does not respond to the LP master p.w. either. Does anyone understand what is going on and how I can access my otherwise locked down FF settings? Thanks so much!

Does LastPass disable the Firefox master password? I am using LastPass for the first time and after installing, before I've added any sites to my 'vault', I am unable to access my Firefox master password. It appears to be disabled but 'required' to make changes. The form does not respond to the LP master p.w. either. Does anyone understand what is going on and how I can access my otherwise locked down FF settings? Thanks so much!

All Replies (5)

more options

It is possible that only one Password Manager can be active at the time and that you can't use the Firefox Password Manager as long as LastPass is enabled. You can try to disable LP to see if that allows to access the Firefox master password and the passwords stored in the Firefox Password Manager.

more options

I will try your suggestion then update here.

Thank you!

more options

I disabled Fastpass, cleared cookies and restarted and am still unable to use the Firefox master pw. The "Remove master password" toggle is inactive. Some toggles are inactive until you enter a value, but in this case the password does not activate the "Remove" toggle. This is a problem. I am entering it in correctly - have done it several times over today. Thanks for your help!

Modified by gfyy

more options

.,,,,, unable to delete this post...

Modified by gfyy

more options

If you have key3.db and key4.db in the Firefox profile folder then try to remove key4.db in case something went wrong from migrating from key3.db used previously to key4.db used in current Firefox releases.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.