Keeps being uanble to open home page. Don't know why but Firefox asks if I want to restore last session or create new one.
I'm using Windows 10 Pro on a PC. I read the MSN news and close the browser. I come back to open it again and get a page that says Firefox is unable to open my predesignated home page and do I want to restore the last session or create a new one. I say "restore" and I say "create". They both do nothing because I still get this annoying response when I open Firefox browser again. If this is a "bug" is there a way to fix this? Otherwise I'm going back to IE.
All Replies (4)
Hi, please do what you have to do. Please do this always :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Please go to the 3Bar Menu then Help then Trouble Shooting Information Go down till you find Places Database near the Bottom and Click on Verify Integrity.
Am hoping that fixes the issue : Please let us know if this solved your issue or if need further assistance.
You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.
Type about:support<enter> in the address bar.
Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.
Locate the above file. Then rename or delete it. Restart Firefox.
Don't delete the files if you need to rescue any data from
them, just move them out of the profile folder to some
location where Firefox doesn't look for them. You can
try to read out their contents using this tool:
https://www.jeffersonscher.com/res/scrounger.html
I thank those folks who tried to help. I've uninstalled Firefox and use either IE or Opera.
That is your choice.