This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After the last couple of updates, first - most of my bookmarks were lost, I restored most of them, but, Second I could not arrange them at all.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه cor-el

more options

For the last few updates (They always seem to coincide with Windows updates, I doubt that is the culprit). When the up date is finished, the first one deleted all but a few bookmarks (and those were ones that I don't use all that often), I was able to restore from a file I have. But the second (and subsequent) updates rearranged them all, I tried to put the ones that I use most at the top, but they wouldn't move. I also had a couple of folders to group them into like pages, but they are aren't under the bookmarks/other bookmarks dropdown. There was an article that your help page that took me to the library, and most (again, but not all) were there, and the folders are there. I was able to rearrange them, but it only rearranges in the library. The missing bookmarks are also missing in the library page.


BTW, the FireFox version is v59.0.3 (64bit)

For the last few updates (They always seem to coincide with Windows updates, I doubt that is the culprit). When the up date is finished, the first one deleted all but a few bookmarks (and those were ones that I don't use all that often), I was able to restore from a file I have. But the second (and subsequent) updates rearranged them all, I tried to put the ones that I use most at the top, but they wouldn't move. I also had a couple of folders to group them into like pages, but they are aren't under the bookmarks/other bookmarks dropdown. There was an article that your help page that took me to the library, and most (again, but not all) were there, and the folders are there. I was able to rearrange them, but it only rearranges in the library. The missing bookmarks are also missing in the library page. BTW, the FireFox version is v59.0.3 (64bit)

All Replies (2)

more options

Are you using Sync to synchronize your bookmarks across multiple devices?

If so, are you using a "mobile" version of Firefox with Sync? Firefox for Android or Firefox for iOS

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.