This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crash On Exit Clearing Personal Details

  • 1 (رد واحد)
  • 1 has this problem
  • 22 views
  • آخر ردّ كتبه A.D. Burrows

more options

I set Firefox to clear some of my personal details upon exit; open tabs, browsing history, search history, downloads, cookies and active logins, cache and site settings. I try to exit Firefox by selecting "Quit" from the menu. When I do, Firefox hangs; it starts clearing private data, but never finishes and never exits.

I set Firefox to clear some of my personal details upon exit; open tabs, browsing history, search history, downloads, cookies and active logins, cache and site settings. I try to exit Firefox by selecting "Quit" from the menu. When I do, Firefox hangs; it starts clearing private data, but never finishes and never exits.

All Replies (1)

more options

I "fixed" the problem by unchecking "synced tabs" under settings>privacy>clear private data on exit. It now clears private data and exits within seconds. But why would clearing synced tabs cause Firefox to hang?