This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Once I open Thunderbird, and click on anything (ie-messages) the page freezes, becomes unresponsive, and will not close?

  • 1 (رد واحد)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه christ1

Jabnee
Jabnee
more options

My company email addresses are not working, as soon as any of my employees opens the Thunderbird application, and clicks on anything, the page immediately becomes unresponsive and freezes. I have contacted our domain provider, and the issue is not on their side. I can see that the accounts are still receiving their emails, it is the Thunderbird application itself that is not allowing us to access or do anything. Any advice?

My company email addresses are not working, as soon as any of my employees opens the Thunderbird application, and clicks on anything, the page immediately becomes unresponsive and freezes. I have contacted our domain provider, and the issue is not on their side. I can see that the accounts are still receiving their emails, it is the Thunderbird application itself that is not allowing us to access or do anything. Any advice?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Duplicate topic. See https://support.mozilla.org/en-US/questions/1224323