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Option to Save Log-ins and Passwords is blank

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  • آخر ردّ كتبه cor-el

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When I go to Options/ Privacy and Security/ Forms and Passwords, I cannot check the box "Ask to save logins and passwords for websites." How do I fix this? There are 3 saved log-ins. Thanks.

When I go to Options/ Privacy and Security/ Forms and Passwords, I cannot check the box "Ask to save logins and passwords for websites." How do I fix this? There are 3 saved log-ins. Thanks.

الحل المُختار

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"
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Post the error screen shot?

Modified by WestEnd

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الحل المُختار

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"