This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot post a comment to any site that requires FB login

  • 10 ردود
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه DrWhom

more options

When I attempt to log in to any site using FB, a pop up screen appears. Somehow, I have placed "1" in the body of the pop up. This freezes the system making it impossible to login to any site requesting FB verificitation. HELP? I am unable to provide a screenshot. This is simply the generic page that always pops up during FB login by Firefox. Only mine has a number "1" in the body.

When I attempt to log in to any site using FB, a pop up screen appears. Somehow, I have placed "1" in the body of the pop up. This freezes the system making it impossible to login to any site requesting FB verificitation. HELP? I am unable to provide a screenshot. This is simply the generic page that always pops up during FB login by Firefox. Only mine has a number "1" in the body.

الحل المُختار

Hi DrWh0m, thank you for sharing your add-ons list with your original question. Sorry for not noticing this earlier!

You are using the Facebook Container add-on which is designed to isolate FB from all the other sites you visit. I think SFGate cannot access your FB account, because of the solid walls that container places around FB addresses. As described on the extension's description page:

Because you will be logged into Facebook only in the Container, embedded Facebook comments and Like buttons in tabs outside the Facebook Container will not work. This prevents Facebook from associating information about your activity on websites outside of Facebook to your Facebook identity.

In addition, websites that allow you to create an account or log in using your Facebook credentials will generally not work properly. Because this extension is designed to separate Facebook use from use of other websites, this behavior is expected.

So... what to do about that. If you want to continue to isolate FB from sites like SFGate, and you don't particularly want your SFGate comments to show up on FB, the workaround you found (use a different sign-in method) is probably simplest.

On the other hand, if there are particular sites you WANT to mingle data with FB, then, hmm, you might not be able to use this add-on.

Read this answer in context 👍 1

All Replies (10)

more options

Delete your cookies and cache and your auto login for the site for FB.

Please let us know if this solved your issue or if need further assistance.

more options
more options

so...I tried the ol' 'puter restart, then cleared cache again, removed FB cookie again, and logged out of FB. Tried to comment on a news article, popup screen appears AND THE NUMBER "1" is back arggghhh!

more options
more options

any ideas? Anybody?

more options

news flash. The issue seems to be with FB. I was successful log in using Google acct! Does this clue help?

more options

DrWh0m said

news flash. The issue seems to be with FB. I was successful log in using Google acct! Does this clue help?

News Flash back. That helps us how? What does google account have to do with FF?

more options

I do not know. I'm just a retired guy in a New Mexico village. If I have a choice of posting a reply to a news article using FB or Google...Google works, FB does not. I'm thinking, I should be talking to FB. Thanks for your time.

more options

الحل المُختار

Hi DrWh0m, thank you for sharing your add-ons list with your original question. Sorry for not noticing this earlier!

You are using the Facebook Container add-on which is designed to isolate FB from all the other sites you visit. I think SFGate cannot access your FB account, because of the solid walls that container places around FB addresses. As described on the extension's description page:

Because you will be logged into Facebook only in the Container, embedded Facebook comments and Like buttons in tabs outside the Facebook Container will not work. This prevents Facebook from associating information about your activity on websites outside of Facebook to your Facebook identity.

In addition, websites that allow you to create an account or log in using your Facebook credentials will generally not work properly. Because this extension is designed to separate Facebook use from use of other websites, this behavior is expected.

So... what to do about that. If you want to continue to isolate FB from sites like SFGate, and you don't particularly want your SFGate comments to show up on FB, the workaround you found (use a different sign-in method) is probably simplest.

On the other hand, if there are particular sites you WANT to mingle data with FB, then, hmm, you might not be able to use this add-on.

more options

Wow! JSCHER2000- thank you for sending me back to school. Brilliant! Thank you