It's always been there for me. Here it is, below.

Maybe you can share with us a screenshot showing how yours differs.

Some email servers have specific rules about where folders may be created. A couple that I use allow them ONLY under Inbox and nowhere else; others allow them anywhere. I don't know of a case where they are forbidden under the Inbox, but yours may be such an example. Do try adding one alongside rather than under Inbox.

Another approach is to go the the File entry in the Menu.

File|New|Folder in the traditional menu across the top (press alt if you don't have one of these) gives me a dialogue inviting me to create a folder and state its location. See second picture.

Did you right-click on the list of messages for Inbox or the Inbox icon in the (left) Folder Pane? In any case, New/Folder... is under the File menu, which I think is true even for Linux.

Zenos said

It's always been there for me. Here it is, below. Maybe you can share with us a screenshot showing how yours differs. Some email servers have specific rules about where folders may be created. A couple that I use allow them ONLY under Inbox and nowhere else; others allow them anywhere. I don't know of a case where they are forbidden under the Inbox, but yours may be such an example. Do try adding one alongside rather than under Inbox. Another approach is to go the the File entry in the Menu. File|New|Folder in the traditional menu across the top (press alt if you don't have one of these) gives me a dialogue inviting me to create a folder and state its location. See second picture.

Thank you for your reply. My program looks NOTHING like yours. Unfortunately my computer doesn't let me take screen shots or "print screen" to paste in a word doc. It's run on lynx and I'm starting to think has company set restrictions.

Right clicking on Inbox only gives me - open -search -copy folder location -mark folder read and -favorite folder (check box).

My File menu also looks different than yours, giving me options of -new (message, contact. no folder option) -open -save as -get mail -empty trash and -print.

Thanks for taking the time to reply.

re :Unfortunately my computer doesn't let me take screen shots or "print screen"

Does your keyboard have a 'Prt Scr' key ? If yes, you can use it. then open a simple image program and use right click and paste option. then save as jpg image. then post in forum.

What OS are you using? What version of thunderbird?

Toad-Hall said

re :Unfortunately my computer doesn't let me take screen shots or "print screen" Does your keyboard have a 'Prt Scr' key ? If yes, you can use it. then open a simple image program and use right click and paste option. then save as jpg image. then post in forum. What OS are you using? What version of thunderbird?

I do have printscreen on my keyboard but no image editors. It runs on a very bare bones linux os. We dont even have standard microsoft word, its a company custom bare bones version that wont accept a ctrl +v of the printscreen image. My email doesn't say its run by Thunderbird however it is the help page I am directed to when I click the "help" tab.

Thank you for your time but I believe this may be unsolvable

I would suggest you consult with the corporate it department that supplies the locked down software as to exactly what you are allowed to do under their IT policy. My guess is nothing.