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Installation failure

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 17 views
  • آخر ردّ كتبه elaia

elaia
elaia
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Firefox has crashed and uninstalled itself. I’ve made numerous attempts to download and reinstall it but I keep getting the following messages:

“extraction failed, can not open output file” and then...

“hmmm.... for some reason, we could not install Firefox. Choose ok to start over”

Look forward to support.

Firefox has crashed and uninstalled itself. I’ve made numerous attempts to download and reinstall it but I keep getting the following messages: “extraction failed, can not open output file” and then... “hmmm.... for some reason, we could not install Firefox. Choose ok to start over” Look forward to support.

الحل المُختار

HI, since you have not said what your installing to and made your question on a Phone, I have no idea.

This forum is for Desktop,laptops,notepads and if your having problems use this Full Version Installer : https://www.mozilla.org/firefox/all/


If wanting help with a phone : https://support.mozilla.org/en-US/

Read this answer in context 👍 0

All Replies (2)

Shadow110
Shadow110
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الحل المُختار

HI, since you have not said what your installing to and made your question on a Phone, I have no idea.

This forum is for Desktop,laptops,notepads and if your having problems use this Full Version Installer : https://www.mozilla.org/firefox/all/


If wanting help with a phone : https://support.mozilla.org/en-US/

elaia
elaia صاحب السؤال
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Hi, thankyou for your reply. My apologies I was installing to laptop. However the link you provided I was able to install immediately... so thankyou for your assistance.