Yellow dot on the Download arrow, failed message, & no way to correct it.
I got the yellow dot on the download arrow several times during the last couple days & I've never seen this before.
Your link about managing download files says to "click on the right-facing arrow to choose what to do with the file". https://support.mozilla.org/en-US/kb/where-find-and-manage-downloaded-files-firefox
I always get a "failed" message, however I never get a right-facing arrow that lets me choose anything.
I've been downloading files from the same forum for several years & now Firefox says they are unsafe & gives me no way to override the failed message.
How can I get the files downloaded?
All Replies (1)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- Cookies; Delete cookies to remove the information websites have stored on your computer {web link}
- Cache; How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}