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Why are my bookmarks missing after reinstall?

Jon214
Jon214
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Mozilla Firefox would not open, so I uninstalled it through Control Panel (Windows 10) and reinstalled the program. Now all my previous bookmarks are MISSING and I can't seem to restore them. Everytime I try to restore, it gives me a set of bookmarks that appear to be from many years ago, but not my substantial list of bookmarks I have had for the past few years. Your support is really terrible in explaining how to restore previous bookmarks after a reinstall, which would seem like a pretty common issue. I suspect that my profile was switched to an old version, but I cannot find the answer to how to get my previous profile and bookmarks back. This should not be that difficult.

Mozilla Firefox would not open, so I uninstalled it through Control Panel (Windows 10) and reinstalled the program. Now all my previous bookmarks are MISSING and I can't seem to restore them. Everytime I try to restore, it gives me a set of bookmarks that appear to be from many years ago, but not my substantial list of bookmarks I have had for the past few years. Your support is really terrible in explaining how to restore previous bookmarks after a reinstall, which would seem like a pretty common issue. I suspect that my profile was switched to an old version, but I cannot find the answer to how to get my previous profile and bookmarks back. This should not be that difficult.

All Replies (2)

Shadow110
Shadow110
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Separate Security Issue, please update your Flash 27.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 30.0.0.154 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, no it is not that common to happen. So if you have already found some bookmarks then it would seem you have followed instructions properly. You went here :

find your Profile/s folder/s and see if there is more than one folder in this location. Bookmarks are in the Profile in this location :

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder

fyi for the future or just because you do that with computer stuff :

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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If you have multiple profiles, please try this:

Type or paste about:profiles in Firefox's address bar and press Enter to load that page. The currently active profile will have this notation:

This is the profile in use and it cannot be deleted.

So make a mental note of which one that is and try one of the others.