This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Silverlight install with firefox update

  • 1 (رد واحد)
  • 4 have this problem
  • 264 views
  • آخر ردّ كتبه James

Adam1990
Adam1990
more options

Hi, Since updating both Firefox & Firefox ESR, I can no longer access a page that is needed for my work. I already have Silverlight installed on the laptop but get the message/image Silverlight install, I have attempted to uninstall and re-install the program but had no luck getting passed the same message. This website page is vital for the running of the business, so I need a solution ASAP.

Adam

Hi, Since updating both Firefox & Firefox ESR, I can no longer access a page that is needed for my work. I already have Silverlight installed on the laptop but get the message/image Silverlight install, I have attempted to uninstall and re-install the program but had no luck getting passed the same message. This website page is vital for the running of the business, so I need a solution ASAP. Adam

الحل المُختار

Firefox Releases from 52.0 and on which includes 62.0 and the 50.2.0 ESR only allows the NPAPI Flash Player Plugin to run. https://support.mozilla.org/en-US/kb/npapi-plugins

Since you use Windows you could use the portable Firefox 52.9.0 ESR as it will not touch your Profiles being used with regular install from Mozilla. https://portableapps.com/apps/internet/firefox-portable-legacy-52

Read this answer in context 👍 1

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

Firefox Releases from 52.0 and on which includes 62.0 and the 50.2.0 ESR only allows the NPAPI Flash Player Plugin to run. https://support.mozilla.org/en-US/kb/npapi-plugins

Since you use Windows you could use the portable Firefox 52.9.0 ESR as it will not touch your Profiles being used with regular install from Mozilla. https://portableapps.com/apps/internet/firefox-portable-legacy-52