This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When installing Firefox Quantum on MacOS Mojave, only a LINK is put into the programme folder and each start means a new installation process. What to do?

  • 1 (رد واحد)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه cor-el

mhaebig
mhaebig
more options

The installer doesn´t install the program file, but only a link / shortcut to the installer file. This means that any time I start Firefox, the whole installation process beginns again. Whant can I do to really install the file?

The installer doesn´t install the program file, but only a link / shortcut to the installer file. This means that any time I start Firefox, the whole installation process beginns again. Whant can I do to really install the file?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure Firefox gets installed properly.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.