This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

default printer duplex grayed out

  • 6 ردود
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه ry1633

ry1633
ry1633
more options

I have two issues that are both related I believe. They have to do with printing. See attached screenshot

1. The option for duplex printing "Print On Both Sides" is grayed out.

2. Only Manual Duplexing is allowed - I want automatic.

I have checked the printer settings and I have enabled Automatic Duplex - this works correctly in all my other applications but not in Firefox. My printer is an HP LaserJet 1606dn and I have the latest drivers installed for Windows 10 64 bit which is my OS.

I have two issues that are both related I believe. They have to do with printing. See attached screenshot 1. The option for duplex printing "Print On Both Sides" is grayed out. 2. Only Manual Duplexing is allowed - I want automatic. I have checked the printer settings and I have enabled Automatic Duplex - this works correctly in all my other applications but not in Firefox. My printer is an HP LaserJet 1606dn and I have the latest drivers installed for Windows 10 64 bit which is my OS.
Attached screenshots

All Replies (6)

WestEnd
WestEnd
more options

That would be from the printer driver side software that controls what options the Browser uses to print.

ry1633
ry1633 صاحب السؤال
more options

Where do I look that up? Here is the Settings page of my printer and as you can see Automatic Duplex is turned on.

Contrast that from my Firefox screenshot in my original post: where Duplexing is grayed out.

So to reiterate in my Printer's actual settings the duplex is enabled and ON.

WestEnd
WestEnd
more options

How are you connected to your printer?

ry1633
ry1633 صاحب السؤال
more options

I have tried it two way: either directly via USB cable, or over WiFi.

WestEnd
WestEnd
more options

How was your firefox installed?

ry1633
ry1633 صاحب السؤال
more options

I downloaded the newest version directly from www.mozilla.org and ran the installer as usual with no modifications or customization.