Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

back screen using google maps

  • 4 ردود
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه cor-el

more options

Hello, For some reasons on Mozilla browser not working google maps. I see only black screen instead of map. Other browsers woks perfectly.

Can you advice the solution?

Hello, For some reasons on Mozilla browser not working google maps. I see only black screen instead of map. Other browsers woks perfectly. Can you advice the solution?

All Replies (4)

more options

What do you mean back screen? I can open google maps on ff6.0.3x64 without any problems.

Modified by WestEnd

more options

I opening google maps and its instantly makijg the screen where i usually see map black. I atrached and file. With chrome works fine. I have version 63.0.3 (64-bit) i do not know why google maps get dark (black screen) when i trying to use everytime google maps.

more options

hi, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's too long through a site like https://pastebin.com and provide the link here)?

this might give us a clue what is going on. thank you!

more options

Locking this thread.
Please continue here: [/questions/1242995]