This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The embedded "Powered by Firefox" browser that is used by other apps does not load pages when Firefox is not in the background.

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه mattcfox

mattcfox
mattcfox
more options

If Firefox is running in the background, the embedded browser will work. If not, it will not. I've tested this on two different phones running Android 8.0.0 and 8.1.0. This works fine if Chrome is the default and the "Powered by Chrome" embedded browser is used.

Repro steps:

Working: 

* Open app with web links in content for ex. GMail or a reddit browser
* Open Firefox
* Switch back to content app
* Click link
* Observe embedded browser working

Non-working: 

* Ensure Firefox is closed from multi-tasking view
* Open app with web links in content for ex. GMail or a reddit browser
* Click link
* Observe embedded browser displaying white screen and loading bar that never moves
If Firefox is running in the background, the embedded browser will work. If not, it will not. I've tested this on two different phones running Android 8.0.0 and 8.1.0. This works fine if Chrome is the default and the "Powered by Chrome" embedded browser is used. Repro steps: Working: * Open app with web links in content for ex. GMail or a reddit browser * Open Firefox * Switch back to content app * Click link * Observe embedded browser working Non-working: * Ensure Firefox is closed from multi-tasking view * Open app with web links in content for ex. GMail or a reddit browser * Click link * Observe embedded browser displaying white screen and loading bar that never moves

الحل المُختار

This is bug 1496684. Until this is fixed, it can be resolved by removing any ad blockers or other addons that fiddle with requests or disabling custom tabs in Settings -> General.

Read this answer in context 👍 1

All Replies (1)

mattcfox
mattcfox صاحب السؤال
more options

الحل المُختار

This is bug 1496684. Until this is fixed, it can be resolved by removing any ad blockers or other addons that fiddle with requests or disabling custom tabs in Settings -> General.

Modified by mattcfox