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Bookmarks on the bookmark toolbar move around randomly from day to day. How do I fix this?

  • 6 ردود
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه jmonte2

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I recently switched over from Chrome to Firefox Quantum and I have really enjoyed it so far. I'm having an issue that may be a deal-breaker, though. I imported all of my bookmarks to Firefox from Chrome and organized them nicely on my bookmarks toolbar with separators and everything. Every day they seem to get jumbled up without my doing, though, folders and all. By this, I mean they all change places randomly.

I have my home computer synced to my work laptop, but I've made sure to sync both of them last night to ensure that was not the issue before going to sleep. And this morning, lo and behold, the bookmarks are mixed up again. Anyone else have this idea and any proposed solutions? Thanks!

I recently switched over from Chrome to Firefox Quantum and I have really enjoyed it so far. I'm having an issue that may be a deal-breaker, though. I imported all of my bookmarks to Firefox from Chrome and organized them nicely on my bookmarks toolbar with separators and everything. Every day they seem to get jumbled up without my doing, though, folders and all. By this, I mean they all change places randomly. I have my home computer synced to my work laptop, but I've made sure to sync both of them last night to ensure that was not the issue before going to sleep. And this morning, lo and behold, the bookmarks are mixed up again. Anyone else have this idea and any proposed solutions? Thanks!

All Replies (6)

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If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


Is your work system having the problem also? Anyone else on the sync?


As a test: Close Firefox. Then,

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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FredMcD said

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

Is your work system having the problem also? Anyone else on the sync?


As a test: Close Firefox. Then,

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

I tried this and nothing helped. Any other advice?

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Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

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Do you have a Mobile device (Smart phone) connected to that Firefox Account / Sync account?

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the-edmeister said

Do you have a Mobile device (Smart phone) connected to that Firefox Account / Sync account?

Yes I do! Well, sort of. I have my Firefox synced to Samsung Internet.

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FredMcD said

Type about:support in the address bar and press Enter.

Application Basics


Name: Firefox Version: 65.0 Build ID: 20190124174741 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0 OS: Windows_NT 10.0 Multiprocess Windows: 2/2 (Enabled by default) Web Content Processes: 5/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports Firefox Features


Name: Firefox Monitor Version: 2.8 ID: fxmonitor@mozilla.org

Name: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compat Version: 3.0.0 ID: webcompat@mozilla.org

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Name: Night Owl