This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my e mail contact states that when they receive an e mail from me it contains all kinds of squilly symbols within the text such as upside question marks etc

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Toad-Hall

trees123WW
trees123WW
more options

receiver of my e mails states there are all kinds of squiggly symbols within the e mail

receiver of my e mails states there are all kinds of squiggly symbols within the e mail
Attached screenshots

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

This could be an issue at your end or the recipients end.

This is an issue with Text Encoding.

Sadly some US ISP's like AT&T and Bellsouth have started *corrupting* their customers' e-mail.

If person sends in windows-1252 and includes for example special punctuation characters or a non-break space xA0, the ISP doesn't correctly interpret the the message as windows-1252 but as UTF-8. In UTF-8, xA0 is not valid and gets replaced by the so-called replacement character, � (0xEF 0xBF 0xBD).

If the e-mail is windows-1252 encoded, the recipient's client displays �. This is exactly what your recipient are seeing.

  • Menu Icon > Options > Display > 'Formatting' tab
  • click on 'Advanced ' button

Q: Please tell the forum what text encoding are you using to send emails?

If Western (Windows-1252) Try using Western (ISO-8859-1) or Unicode (UTF-8) Click on all 'OK's