Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't open winmail.dat in thunderbird why

  • 10 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه user01229325

more options

I have been sent emails that are sen in pdf form but when I get them they are winmail.dat attachments. I can't open them in thunderbird but can open them in gmail as a pdf. WHY

I have been sent emails that are sen in pdf form but when I get them they are winmail.dat attachments. I can't open them in thunderbird but can open them in gmail as a pdf. WHY

الحل المُختار

Gmail and TB have different methods of reading mail. If you install the LookOut add-on (how to install), you should be able to decode winmail.dat files and recover the underlying pdf files.

Read this answer in context 👍 0

All Replies (10)

more options

Because it is a Microsoft proprietary file type sent from a Microsoft software user that does not know how to configure their software to be compatible with the rest of the world. https://support.mozilla.org/en-US/kb/what-winmaildat-attachment

more options

I understand the answer but doesn't tell me why I can open them in gmail as pdf but not in thunderbird. I can open the same email in gmail and it ccomes as a PDF but in thunder bird is't a winmail.dat file WHY

more options

If it says it is a winmail.dat file it is not a PDF. There is page after page describing this problem so you can do the research. Even Microsoft has instructions for their users to set their system to stop sending these unusable file types.

more options

I repeat I know the difference between a winmail and PDF My question is WHY it shows up in Thunder Bird as a WINMAIL and in gmail a PDF

more options

I think we are done. I guess I cannot help you.

more options

Because you don't understand the question

more options

No I understand just fine. The info is well documented if you search so no need to type it out just for you. Thunderbird will not open winmail.dat files. There is an add on that claims to but I have never used it.

more options

You still don't understand the question. If I open an email in thunderbird that has an attachment it appears as winmail. If I open the same email in gmail the attachment appears as a PDF.

WHY simple question

more options

الحل المُختار

Gmail and TB have different methods of reading mail. If you install the LookOut add-on (how to install), you should be able to decode winmail.dat files and recover the underlying pdf files.

more options

Again,I understand the situation. You seem unable to comprehend the answer. This is the support forum for Thunderbird. It does not work in Thunderbird. Ask in a gmail forum why it works there. Simple answer.