This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My settings for a website that used to save my setting don't anymore.

  • 10 ردود
  • 1 has this problem
  • 22 views
  • آخر ردّ كتبه stevef3nj

more options

I had to restore my computer to factory settings. After I reinstalled everything, and copied my profile, I am not able to save my setting on my puzzle society site. It is saved in chrome, and on my other computer in firefox. I have cleared cookies. I have refreshed firefox, and that did not resolve it. Everything works fine except that. Before I had to restore my computer to factory settings, I did not have a problem. Please tell me what to do. Thanks.

I had to restore my computer to factory settings. After I reinstalled everything, and copied my profile, I am not able to save my setting on my puzzle society site. It is saved in chrome, and on my other computer in firefox. I have cleared cookies. I have refreshed firefox, and that did not resolve it. Everything works fine except that. Before I had to restore my computer to factory settings, I did not have a problem. Please tell me what to do. Thanks.

All Replies (10)

more options

Check if Firefox is set to clear data.

more options

Where would I find that setting? Should it be checked or unchecked? Thanks.

more options

It is in three bars in top right-options-privacy&security.

more options

Ok....under history. Thanks you very much.

more options

I hope so. It is on my other computer. Will try it tomorrow. Hope it works.

more options

Hopefully it does.

more options

Special settings for a website are usually stored in cookies. So you need to make sure to keep such cookies.

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

You can use these steps to make a website recognize and remember you:

  • you can create an Allow exception to keep specific cookies, especially in case of secure websites and when you delete cookies when Firefox is closed.
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data
more options

Thank you so much. Will try it tomorrow and will advise.

more options

I did what you said and it still does not save my settings for that site. I don't know why this is happening.