Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After standby or switching between desktop/tablet mode Firefox shows all kinds of dropdowns I can't interact with

  • 1 (رد واحد)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه WestEnd

5b86vo43
5b86vo43
more options

I'm on Windows 10 Home 1809 running Firefox 65.0.2 64-bit and everytime I wake my Surface Pro 6 from standby or toggle it between tablet and desktop mode Firefox displays a bunch of windows and dropdowns I can't interact with and get rid of easily.

This could be the normal adress bar dropdown as shown in the screenshot or the dropdown that comes when I click on the lock on the left of the adress bar, a prompt that an extension needs new permissions, the dropdown that comes when I add a bookmark or the toggle dropdown in the top of the sidebar.

As already mentioned, the windows are non interactable, they are just there and the only way of getting rid of these windows is to trigger them again and then close them or completly restart Firefox.

I already tried disabling all extensions but that didn't help.

Any ideas what this might be?

I'm on Windows 10 Home 1809 running Firefox 65.0.2 64-bit and everytime I wake my Surface Pro 6 from standby or toggle it between tablet and desktop mode Firefox displays a bunch of windows and dropdowns I can't interact with and get rid of easily. This could be the normal adress bar dropdown as shown in the screenshot or the dropdown that comes when I click on the lock on the left of the adress bar, a prompt that an extension needs new permissions, the dropdown that comes when I add a bookmark or the toggle dropdown in the top of the sidebar. As already mentioned, the windows are non interactable, they are just there and the only way of getting rid of these windows is to trigger them again and then close them or completly restart Firefox. I already tried disabling all extensions but that didn't help. Any ideas what this might be?

All Replies (1)

WestEnd
WestEnd
more options

That sounds more like a O/S issue then a browser caused. You might want to ask this in a Windows forum for help on switch from desktop to tablet mode issues there.