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my bookmarks disappeared upon refresh firefox

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه Wesley Branton

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I was assured that to speed up firefox without losing bookmarks all I had to do was select "Refresh". I did. After it fiished the refresh my bookmarks had disappeared.

I was assured that to speed up firefox without losing bookmarks all I had to do was select "Refresh". I did. After it fiished the refresh my bookmarks had disappeared.

All Replies (1)

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From the Refresh Firefox - reset add-ons and settings document:

Note: Your old Firefox profile will be placed on your desktop in a folder named "Old Firefox Data". If the refresh didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don't need this folder any longer, you should delete it as it contains sensitive information.

Hope this helps.