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Password Import from Chrome is corrupted

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  • آخر ردّ كتبه Exlipse

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I used the import from another browser tool to import my passwords from Chrome into FF. It looks to have grabbed all of the passwords, but every single username and password is corrupted. It looks to be encrypted data. Is this import function currently broken? I'm using FF 67.0.1 (64-bit) and Chrome 75.0.3770.80 (Official Build) (64-bit) on Win10. I also have FF Lockwise installed and I made sure that all Chrome processes were stopped. Any info would help, thanks!

I used the import from another browser tool to import my passwords from Chrome into FF. It looks to have grabbed all of the passwords, but every single username and password is corrupted. It looks to be encrypted data. Is this import function currently broken? I'm using FF 67.0.1 (64-bit) and Chrome 75.0.3770.80 (Official Build) (64-bit) on Win10. I also have FF Lockwise installed and I made sure that all Chrome processes were stopped. Any info would help, thanks!

الحل المُختار

Apparently this has to do with Lockwise being installed before the import. I removed the Lockwise extension and all of the usernames and passwords were correct in the native FF pass mgr. I reinstalled the Lockwise ext and everything looks good now.

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الحل المُختار

Apparently this has to do with Lockwise being installed before the import. I removed the Lockwise extension and all of the usernames and passwords were correct in the native FF pass mgr. I reinstalled the Lockwise ext and everything looks good now.