Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

login to sync

  • 1 (رد واحد)
  • 1 has this problem
  • 8 views
  • آخر ردّ كتبه Scribe

more options

I am trying to login to my old Firefox account and I have my password but I cannot access the old email to get the verification link. I changed my phone number so I can no longer get into my old Gmail due to the 2 step verification on it.

I am trying to login to my old Firefox account and I have my password but I cannot access the old email to get the verification link. I changed my phone number so I can no longer get into my old Gmail due to the 2 step verification on it.

Modified by Princess Peach

الحل المُختار

Hi, if you can't access your email, I'm afraid you will need to set up a new account. Please see under I’ve forgotten, or don't have access to, my Firefox Account email address in this article - I've lost my Firefox Sync account information - What to do

Note: You should not post personal information such as email addresses or passwords on here since it's a public forum that anyone can read, so you are exposing yourself to spam etc.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Hi, if you can't access your email, I'm afraid you will need to set up a new account. Please see under I’ve forgotten, or don't have access to, my Firefox Account email address in this article - I've lost my Firefox Sync account information - What to do

Note: You should not post personal information such as email addresses or passwords on here since it's a public forum that anyone can read, so you are exposing yourself to spam etc.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!