This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm unable to add any top sites

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه mrsyardbroom

mrsyardbroom
mrsyardbroom
more options

All my top sites have gone. I've tried using about:config to disable and enable them again but it didn't work. I can't add any top sites again. When I try to enter the Name and URL and click ADD nothing happens.

All my top sites have gone. I've tried using about:config to disable and enable them again but it didn't work. I can't add any top sites again. When I try to enter the Name and URL and click ADD nothing happens.

All Replies (2)

Josh
Josh
more options

Hi mrsyardbroom,

If the "Top Sites" selection in your Home options menu is checked, please check to make sure your new tab page is enabled:

"Make sure that the new tab page is still enabled.

You can check this pref on the about:config page. 

   browser.newtabpage.enabled = true

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue."

Source: https://support.mozilla.org/en-US/questions/1218903


Also, check your privacy and security settings to make sure you have Firefox remembering your history instead of never remembering your history.

Josh

mrsyardbroom
mrsyardbroom صاحب السؤال
more options

Thank you for your answer. I solved the problem by leaving the laptop running for a while. Eventually the top sites restored themselves properly. I had already tried the about:config, browser.newtabpage.enabled = true but it didn't work. The laptop wasn't playing videos either. The battery isn't very good and I discovered that there was a problem with the laptop charger. Once this was replaced it started running normally again. I hopes this helps anyone else with similar problems. Sometimes it's just down to hardware.