Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What is compatiblity issue with with online.citi.com and using zelle? It just plain doesn't work.

SFerrari
SFerrari
more options

i use 68.0.1 version of FIREFOX QUANTUM

The online.citi.com site just stops doing anything... there is no error message it just doesn't do anything. The site functions and does not freeze up of crash. On a chat they said it was a known issue and to use EDGE. I don't ever use EDGE but the process functioned perfectly.

i use 68.0.1 version of FIREFOX QUANTUM The online.citi.com site just stops doing anything... there is no error message it just doesn't do anything. The site functions and does not freeze up of crash. On a chat they said it was a known issue and to use EDGE. I don't ever use EDGE but the process functioned perfectly.

All Replies (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi SFerrari, Try Firefox's Safe Mode. Safe Mode temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes) that might be causing problems. Troubleshoot Firefox issues using Safe Mode