This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

could not be saved, because the source file could not be read.

  • 4 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

Downloading a PDF file from a website called Newco is giving me this error: C:\Users\egomez\AppData\Local\Temp\H5J6SQ8a.pdf.part could not be saved, because the source file could not be read.

I tried it on 65.1 version and it allowed me to download and open but doing it on version 68.0.1 It did not allow me to save. It allowed me to download the file on Internet Explorer

Please let me know what I can do. I have tried a lot of things but I have had no success .

Downloading a PDF file from a website called Newco is giving me this error: C:\Users\egomez\AppData\Local\Temp\H5J6SQ8a.pdf.part could not be saved, because the source file could not be read. I tried it on 65.1 version and it allowed me to download and open but doing it on version 68.0.1 It did not allow me to save. It allowed me to download the file on Internet Explorer Please let me know what I can do. I have tried a lot of things but I have had no success .

All Replies (4)

more options

Unless others can test a sample site with same problem know one is going to be able to see what is happening.

more options

egomez1 said

I have tried a lot of things but I have had no success .

Hello egomez1,

Would you please go over this article and see if maybe some suggestions there you haven't tried yet :

https://www.thewindowsclub.com/file-not-saved-source-file-not-read

more options

I tried the link and solutions but nothing worked

more options

Try to clear the Temp folder in case there is a problem.

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.