This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't add a gmail account. Gmail seems to think that cookies are blocked but they're not.

  • 3 ردود
  • 1 has this problem
  • 20 views
  • آخر ردّ كتبه christ1

more options

I'm trying to add a gmail account to thunderbird via 'Set Up an existing Email Account' dialog. The gmail logon info is correct. The config info for gmail is found in the Mozilla database.

Pressing 'Done' results in a popup saying 'You've reached this page because we have detected that cookies are disabled in your browser. The page you've attempted to load cannot display properly'

Cookies are set to Standard in 'Privacy & Security' What am I doing wrong?

I'm trying to add a gmail account to thunderbird via 'Set Up an existing Email Account' dialog. The gmail logon info is correct. The config info for gmail is found in the Mozilla database. Pressing 'Done' results in a popup saying 'You've reached this page because we have detected that cookies are disabled in your browser. The page you've attempted to load cannot display properly' Cookies are set to Standard in 'Privacy & Security' What am I doing wrong?

All Replies (3)

more options

You need to allow cookies in Thunderbird.

more options

Cookies are set to standard in Thunderbird. This is the lowest setting isn't it?

more options
Cookies are set to standard in Thunderbird.

I don't know what that means. You'll need to be more specific. It may help to post a screenshot of your Thunderbird cookie setting. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem