This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Instagram stories have no sound. It just started yesterday 10/08/2019. What can I do to fix this?

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه WMagicModel

jfox520
jfox520
more options

When I play any Instagram story there is no sound. I checked the Volume Mixer is registering that there is sound coming through. Also if I go into the app there is sound.

When I play any Instagram story there is no sound. I checked the Volume Mixer is registering that there is sound coming through. Also if I go into the app there is sound.

Modified by jfox520

الحل المُختار

Hi jfox520,

From what I understand, it seems this issue with no sound for Instagram stories is effecting other browsers besides Firefox and seems to be a bug on Instagram's side.

You could try playing with another browser or alternatively use your phone until the bug is addressed. Stories prior to 24 hours ago should play sound in your browser.

Read this answer in context 👍 0

All Replies (1)

WMagicModel
WMagicModel
more options

الحل المُختار

Hi jfox520,

From what I understand, it seems this issue with no sound for Instagram stories is effecting other browsers besides Firefox and seems to be a bug on Instagram's side.

You could try playing with another browser or alternatively use your phone until the bug is addressed. Stories prior to 24 hours ago should play sound in your browser.