Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I stop TBird v46 from asking for my password each time I open it?

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه sfhowes

Philip Lock
Philip Lock
more options

I've recently changed web hosts and have set up the new email accounts on TBird v46 - the latest available for 2 old iMacs running 10.6 The setups were done automatically because for some reason I couldn't do a manual setup. On Computer A, TB opens fine without asking for the password each time. On Computer B, TB asks for the password each time and I can't find where I can tell it to remember the password now it is set up. Hope someone can help with this very old version. Thanks

I've recently changed web hosts and have set up the new email accounts on TBird v46 - the latest available for 2 old iMacs running 10.6 The setups were done automatically because for some reason I couldn't do a manual setup. On Computer A, TB opens fine without asking for the password each time. On Computer B, TB asks for the password each time and I can't find where I can tell it to remember the password now it is set up. Hope someone can help with this very old version. Thanks

الحل المُختار

Open Preferences/Security/Passwords/Saved Passwords and Remove the passwords. Restart TB and enter the password when prompted, and check the box to save the password. If there's no checkbox, select Preferences/Advanced/General/Config. editor and double-click the pref. signon.rememberSignons to true. If there were no passwords in Saved Passwords, change the preference anyway and restart TB.

http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords

If none of this works, delete these files from the profile folder: logins.json, key4.db and cert9.db (may be signons.sqlite or signons.txt, key3 and cert8 on old versions of TB). Select Help/Troubleshooting Information, click Show in Finder to open the profile folder, close TB before deleting or renaming files.

Read this answer in context 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

how about ticking the remember password option in the dialog asking for the password.

Philip Lock
Philip Lock صاحب السؤال
more options

Thanks for the reply Matt, but I can't seem to find where to do this once TBird has been set up. Maybe I have to set up all the email accounts again on the computer with the problem.

sfhowes
sfhowes
  • Top 10 Contributor
more options

الحل المُختار

Open Preferences/Security/Passwords/Saved Passwords and Remove the passwords. Restart TB and enter the password when prompted, and check the box to save the password. If there's no checkbox, select Preferences/Advanced/General/Config. editor and double-click the pref. signon.rememberSignons to true. If there were no passwords in Saved Passwords, change the preference anyway and restart TB.

http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords

If none of this works, delete these files from the profile folder: logins.json, key4.db and cert9.db (may be signons.sqlite or signons.txt, key3 and cert8 on old versions of TB). Select Help/Troubleshooting Information, click Show in Finder to open the profile folder, close TB before deleting or renaming files.