Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to identify the message with a virus

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه sfhowes

more options

Several times a day my ESET antivirus pops up with a warning that it has found a Trojan Virus in the INBOX file of my Thunderbird profile. It offers to quarantine the file, which I deny out of concern that it will damage the other messages. But how can I identify which message contains the virus and delete it? The AV sees the entire Inbox file as a single file, without distinguishing the individual messages.

Several times a day my ESET antivirus pops up with a warning that it has found a Trojan Virus in the INBOX file of my Thunderbird profile. It offers to quarantine the file, which I deny out of concern that it will damage the other messages. But how can I identify which message contains the virus and delete it? The AV sees the entire Inbox file as a single file, without distinguishing the individual messages.

All Replies (3)

more options

You could save the folder as a set of eml files: select all messages (Ctrl+A), then File/Save As/File, then have ESET scan the eml files and see if it identifies the suspect message.

more options

That sounds like a good idea. The Inbox file is 2.2GB big, so I will set it to save individual files overnight and see what happens.

more options

It's generally recommended to exclude the TB profile folder from AV scans, as it doesn't offer any advantages over the normal real-time background scan, but it has several disadvantages, such as the one you have experienced:

http://kb.mozillazine.org/Antivirus_software