Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

CNET not working in my FF. Cannot login, or comment.

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه FredMcD

ScottyD7604
ScottyD7604
more options

I am using FF 72.0.2 (64-bit) on an iMac running: macOS High Sierra (10.13.6). My iMac is a mid 2011 machine w 20GB of RAM with an internal 1TB SSD.

CNET runs with the Disqus commenting engine I believe. But the menus and such don't load properly, I cannot run searches, or login, and when I press the comments button at the end of an article, I never get the window panel on the right hand side of the page. I tried clearing my cache, removing all downloaded files, and no change in behavior.

I am using FF 72.0.2 (64-bit) on an iMac running: macOS High Sierra (10.13.6). My iMac is a mid 2011 machine w 20GB of RAM with an internal 1TB SSD. CNET runs with the Disqus commenting engine I believe. But the menus and such don't load properly, I cannot run searches, or login, and when I press the comments button at the end of an article, I never get the window panel on the right hand side of the page. I tried clearing my cache, removing all downloaded files, and no change in behavior.

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}