This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stopped working on PC and Laptop

  • 9 ردود
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه reichelt95

more options

Firefox opened but nothing works. Tried reset nothing. Tried safe mode nothing. Restart nothing. The same thing is happening on my PC and Laptop.

Firefox opened but nothing works. Tried reset nothing. Tried safe mode nothing. Restart nothing. The same thing is happening on my PC and Laptop.

الحل المُختار

We have the same problem on Win7 & Win10. Firefox 73.0 won't start after upgrade from 72.0.1. We try new installation, new profiles, older versions, safe-mode, clean Firefox and Porttable using. Nothing works.....

Read this answer in context 👍 0

All Replies (9)

more options

hi oldoakantiques, can you be more specific about the kind of problem you're seeing - what exactly doesn't work anymore (any error messages, etc)?

more options

The page will open with tabs and icons but if I click on the icons nothing happens or it just keeps buffering. If I type in a page address it does nothing. The rest of the page stays blank. I am using another browser so my internet works. I did a reset and a restart nothing helped

more options

thanks. we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

more options

I'm not sure what I did but Firefox is working on the PC . I did run compatibility but it did not seem to do any thing. I went to the start button to open fox there and it started to work, why? Thank for help

more options

oldoakantiques said

Firefox opened but nothing works. Tried reset nothing. Tried safe mode nothing. Restart nothing. The same thing is happening on my PC and Laptop.

Same thing is happing to me aswell yesterday 11/2/20 everything was working ok but today nothing is working, all im getting a blank white home screen instead of the dark theme and the rows of website previews: see screen shot.

No links or even any of the help buttons dont show up and tried everything from a refresh to reinstalling.

Modified by Groovaholic

more options

A quick update I have noticed that if I run FF from the original (exe desktop shortcut) everything works ok but when i clik on a link say from Discord it opens up with the error that I started above? not sure if this is any help.

more options

Me again looks like more problems are now showing up in v.73 when im playing a flash game the WHOLE screen will flash white some times this will only last a second and other times about 4/5 seconds, and with the problem that i have with the home screen looks like that I will be going to a different browser

more options

I'm having the exact same issue so I'm going to be following. Unlike Groovaholic however even the shortcut on my desktop doesn't work.

Running in Windows 7 / 8 Compatibility mode doesn't work either.

more options

الحل المُختار

We have the same problem on Win7 & Win10. Firefox 73.0 won't start after upgrade from 72.0.1. We try new installation, new profiles, older versions, safe-mode, clean Firefox and Porttable using. Nothing works.....

Modified by reichelt95