This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails don't arrive immediately

  • 3 ردود
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه Matt

more options

Hi,

I have set the 'Allow immediate server notifications when new messages arrive' checkbox in the account server settings but emails often take minutes to show up. Is this normal or can they be made to literally arrive instantly?

Hi, I have set the 'Allow immediate server notifications when new messages arrive' checkbox in the account server settings but emails often take minutes to show up. Is this normal or can they be made to literally arrive instantly?
Attached screenshots

All Replies (3)

more options

what occurs depends of the capabilities of your mail provider? is it one like Google or a privately hosted mail server? For immediate notifications to work the server must support the IMAP extension command Idle. This is supported by Gmail, but not I believe outlook.com/Hotmail for instance.

more options

All my accounts are Gmail, at least the ones that I'm considering using with Thunderbird.

more options

gmail does support the idle command, so if the option to allow immediate notifications is set in account settings Google will notify when new mail arrives.

If it is not occurring, you might want to look at things that might make the communications channel struggle, like anti virus monitoring or firewall blocking.