We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

new version TB 68.6 will not allow all emails to send

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 21 views
  • آخر ردّ كتبه OldBob2

OldBob2
OldBob2
more options

Ever since upgrading to TB 68.6 I cannot send from all my email accounts. All imap and smpt settings are correct. I have 4 accounts. If I start to "write" a new message the "From" is from the default and I can send "to" any of the four. But if I want to send FROM any of the other three other than the default this is where the problem begins. TB acts oddly, If I select "write" and change the "From" to an email address other than the default it will not send (the send is greyed out) BUT..If I leave the default in the "from" and select a "to" and then GO BACK TO THE 'FROM" and change it to any of the email accounts it allows me to send..Any suggestions. I have tried so many times to send test emails, that Cox made me change my password as it thought I was being hacked..then I had to start all over again. HELP!!

Ever since upgrading to TB 68.6 I cannot send from all my email accounts. All imap and smpt settings are correct. I have 4 accounts. If I start to "write" a new message the "From" is from the default and I can send "to" any of the four. But if I want to send FROM any of the other three other than the default this is where the problem begins. TB acts oddly, If I select "write" and change the "From" to an email address other than the default it will not send (the send is greyed out) BUT..If I leave the default in the "from" and select a "to" and then GO BACK TO THE 'FROM" and change it to any of the email accounts it allows me to send..Any suggestions. I have tried so many times to send test emails, that Cox made me change my password as it thought I was being hacked..then I had to start all over again. HELP!!

الحل المُختار

My problem was that the Send was not available even it I put in the from and to fields..BUT I found the issue. In the settings for each email, I went to the bottom for the "Outgoing server" and found they were all set to the "default Server" with the same "User Name". I have no idea how they all got set to the default Outgoing Server in the first place. I went thru each email account and changed this Outgoing Server to the correct User Name one and then when sending and email it asked me for the password etc. and things are working again Hope this helps others..

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

ok I am confused. utterly.

Unless an email has a valid to: address the send button is disabled. so what is the problem really?

OldBob2
OldBob2 صاحب السؤال
more options

الحل المُختار

My problem was that the Send was not available even it I put in the from and to fields..BUT I found the issue. In the settings for each email, I went to the bottom for the "Outgoing server" and found they were all set to the "default Server" with the same "User Name". I have no idea how they all got set to the default Outgoing Server in the first place. I went thru each email account and changed this Outgoing Server to the correct User Name one and then when sending and email it asked me for the password etc. and things are working again Hope this helps others..